Payment Terms

• Full payment must be completed prior to order processing.
• Orders will only be confirmed after successful payment authorization.

Accepted Payment Methods: We accept the following payment methods

• American Express
• Mastercard
• PayPal
• Maestro
• Visa
• Direct Bank Transfers

Payment Discrepancies

• In case of payment failure, delay, or discrepancy, order processing will remain on hold until the issue is resolved.
• Customers are responsible for ensuring accurate payment details.

Order Cancellation Policy

• Orders cannot be cancelled once processed and dispatched.
• For further details, please refer to our Refund Policy.

Customer Responsibility

• Customers are responsible for providing accurate billing, shipping, and contact information at the time of order placement.
• Customers are responsible to provide the necessary documents required for their custom to release the shipment without delay or RTO.
• The company shall not be liable for delivery delays or failures resulting from incorrect information provided by the customer.

Delivery Address Modification

• Delivery address changes are not permitted once the order has been dispatched.

Pricing Policy

• We reserve the right to update or modify pricing without prior notice.
• Prices applicable at the time of order confirmation shall be final.

Stock Availability

• Orders are subject to stock availability.
• Backorders are not accepted in the event of stock unavailability.
• For stock availability timeline please contact to cs@thebespokecraftstudio.com