Billing Terms & Conditions

  • Payment Terms

    • Full payment must be completed prior to order processing.
    • Orders will only be confirmed after successful payment authorization.

    Accepted Payment Methods: We accept the following payment methods

    • American Express
    • Mastercard
    • PayPal
    • Maestro
    • Visa
    • Direct Bank Transfers

    Payment Discrepancies

    • In case of payment failure, delay, or discrepancy, order processing will remain on hold until the issue is resolved.
    • Customers are responsible for ensuring accurate payment details.

    Order Cancellation Policy

    • Orders cannot be cancelled once processed and dispatched.
    • For further details, please refer to our Refund Policy.

  • Customer Responsibility

    • Customers are responsible for providing accurate billing, shipping, and contact information at the time of order placement.
    • Customers are responsible to provide the necessary documents required for their custom to release the shipment without delay or RTO.
    • The company shall not be liable for delivery delays or failures resulting from incorrect information provided by the customer.

    Delivery Address Modification

    • Delivery address changes are not permitted once the order has been dispatched.

    Pricing Policy

    • We reserve the right to update or modify pricing without prior notice.
    • Prices applicable at the time of order confirmation shall be final.

    Stock Availability

    • Orders are subject to stock availability.
    • Backorders are not accepted in the event of stock unavailability.
    • For stock availability timeline please contact to cs@thebespokecraftstudio.com