TERMS OF SERVICE

Overview:
This website is operated by Bespoke Craft Hardware (“Bespoke Craft,” “we,” “us,” or “our”). Throughout the site, these terms refer to Bespoke Craft Hardware. By accessing our website and/or purchasing products from us, you engage in our services (“Service”) and agree to be bound by these Terms of Service, together with any additional policies referenced herein, including but not limited to our Privacy Policy, Shipping & Delivery Policy, Return & Cancellation Policy, and Warranty Policy.

These Terms apply to all users of the site, including browsers, customers, merchants, vendors, and contributors of content. If you do not agree to these Terms, you may not access the website or use our services.

Online Store Terms:
By agreeing to these Terms, you represent that:

  • You are at least the age of majority in your jurisdiction, or
  • You have obtained consent to allow any minor dependents to use this site under your supervision.
    You may not use our products or services for any unlawful or unauthorized purpose, nor violate any applicable local, national, or international laws. Any breach of these Terms may result in immediate termination of access to our services.

General Conditions:
We reserve the right to refuse service to anyone, at any time, for any lawful reason. You understand that content transmitted through the website (excluding payment information) may be transferred unencrypted over various networks. Payment information is always encrypted during transmission. You may not reproduce, copy, sell, resell, or exploit any portion of the Service without express written permission from Bespoke Craft Hardware.

Accuracy, Completeness & Timeliness of Information:
Information on this website is provided for general reference only. While we make reasonable efforts to ensure accuracy, we do not guarantee that all information is current, complete, or error-free.
We reserve the right to modify website content at any time without obligation to update prior information.

Products & Services:
Certain products may be available exclusively online and in limited quantities. Product descriptions, pricing, and availability are subject to change without notice.
We strive to display product colors and finishes accurately; however, variations may occur due to screen settings and the nature of hand-applied finishes. Returns, refunds, and exchanges are governed strictly by our Return & Cancellation Policy.

Billing & Account Information:
We reserve the right to refuse or cancel any order at our discretion, including orders that appear to be placed by dealers or resellers.
You agree to provide accurate and current billing and account information and to update such information as necessary to complete transactions.

Optional Third-Party Tools:
We may provide access to third-party tools “as is” and “as available.” We do not monitor or control such tools and assume no liability arising from their use.

Third-Party Links:
Our website may include links to third-party websites. We are not responsible for the content, policies, or practices of any third-party sites. Transactions conducted through third-party sites are at your own risk.

User Submissions & Feedback:
Any feedback, ideas, or submissions provided to Bespoke Craft Hardware may be used without restriction, compensation, or obligation of confidentiality. You agree that your submissions will not violate any third-party rights or applicable laws.

Personal Information:
Your submission of personal information through our website is governed by our Privacy Policy, detailed below.

Errors & Omissions:
We reserve the right to correct errors, inaccuracies, or omissions related to product descriptions, pricing, shipping, or availability at any time, including after an order has been placed.

Prohibited Uses:
You are prohibited from using the site or its content for unlawful purposes, infringing intellectual property, transmitting malicious code, harvesting personal data, or interfering with site security. Violation may result in termination of access.

Disclaimer of Warranties & Limitation of Liability:

All services and products are provided “as is” and “as available,” except as expressly stated in our Warranty Policy. To the maximum extent permitted by law, Bespoke Craft Hardware shall not be liable for indirect, incidental, consequential, or punitive damages arising from the use of our services or products.
Some jurisdictions do not allow certain limitations; in such cases, liability shall be limited to the maximum extent permitted by law.

Indemnification:
You agree to indemnify and hold harmless Bespoke Craft Hardware and its affiliates from any claims arising out of your breach of these Terms or misuse of the Service.

Severability:
If any provision of these Terms is deemed unenforceable, the remaining provisions shall remain valid and enforceable.

Termination:
These Terms remain effective unless terminated by either party. Obligations incurred prior to termination shall survive.

Entire Agreement:
These Terms, together with referenced policies, constitute the entire agreement between you and Bespoke Craft Hardware.

Governing Law:
These Terms shall be governed by and construed in accordance with the laws of the United States, without regard to conflict-of-law principles.

Changes to Terms:
We reserve the right to update these Terms at any time. Continued use of the website constitutes acceptance of the revised Terms.